We currently ship only to destinations located in the United States. Our shipper is UPS. If you place your order online, the shipping options and prices will be displayed, allowing you to select the method of your choice.
Orders placed by 12:00 Noon Eastern Time Monday-Friday (except holidays) are shipped the same day, if your order is complete, the item is in stock and you have not requested engraving. We will contact you if an item is out of stock.
Engraving: Engraving adds approximately 3-5 business days to the shipping time (longer during busy seasons). Engraving of large quantities or logos may take longer. If you want a logo or large quantities engraved, please call our toll-free number to place your order (1-800-932-4438).
NOTE: "BUSINESS" days do not include holidays or weekend days.
Not all expedited shipping methods are available in all locations.
Deadlines for ordering for delivery by Friday, December 23rd:
UPS 3-Day Select: Monday, December 19 by 12 Noon ET
UPS 2nd Day Air: Wednesday, December 21 by 12 Noon ET
UPS Next Day Air: Thursday, December 22 by 12 Noon ET
Delivery in 2-8 BUSINESS days following the shipping date, depending on the distance of the delivery destination from our offices in northern Virginia.
Delivery within 3 BUSINESS days following the shipping date.
2nd Day Air:
Delivery within 2 BUSINESS days following the shipping date.
Next Day Air Saver:
Delivery by 3:00 PM the next BUSINESS day.
Next Day Air Early AM:
Delivery by 8:00AM the next BUSINESS day.
Next Day Air:
Delivery by 10:30AM the next BUSINESS day.
Our principal shipper is UPS, which delivers only to street addresses (in other words, no deliveries to post office boxes or APO addresses). We currently ship only to destinations in the United States.
Customer satisfaction is our highest priority. If a gift is damaged when received or does not meet your expectations, please return it to us within 30 days after it is delivered (by January 31st for orders placed from November 15-December 31), and we will replace the gift at no charge or credit your account for the cost of the gift, whichever you prefer. For additional information, see our Satisfaction Guarantee.
819 Monroe Street
Herndon, VA 20170