Customer Feedback

"I just wanted to thank you so much for your exemplary customer service. You are a breath of fresh air! I was pleasantly surprised when, not more than 1 hour after placing my online order, I received an email confirmation that it had been shipped! Wow...that IS great customer service!!! I received the order yesterday and I am very pleased with everything. You packaged it so nicely and included gift cards. I will definitely order from your company again and will recommend you to all my friends. I wish every company treated their customers as great as you do. Once again, a great big thank you for a great product and most of all, for fabulous customer service! I will be ordering from you again soon!" CC

"I often order my business holiday gifts from you because you have such excellent, high-quality and unique products at a good value. And in addition to that, your customer service is always outstanding! I've already gotten tracking information for the order I placed only a couple of hours ago, and there have been times when I have called and worked directly with one of your associates. It's always a pleasure! So, I just wanted to compliment you and tell you how much I appreciate all you do and how much easier you make my life. Happy Holidays!" PH

"I've had the pleasure of ordering a couple of nice gifts from your site recently. I must say I'm terribly impressed with the layout of your website (how easy to naviagate and see what is offered!); the quality and variety of your merchandise; and the ease of the ordering process. What a precious jewel you are in an enormous field of jagged rocks! Thanks." MB

"Thank you so very much for your quick response and your most helpful service.... This is the the epitome of customer oriented service - this and the great selection of gifts and fast shipping are reasons I continue to order from Netique.... I anticipate the continuation of a happy and satisfied customer relationship with Netique." CW

"I just received my order and have to tell you that the gift wrap is just beautiful. Everyone keeps coming in my office and telling me how pretty the package is. It was well worth the fee - what a pleasant surprise to actually get what you pay for!" PM

"I just want to tell you and your folks at Netique how pleased I am and how appreciative my boss is of the beautiful 2-tone pen/pencil holder I purchased from Netique. It was beyond my expectations, and I know he will enjoy using it for many years to come. I will definitely return to Netique in the future, and I will recommend Netique to my friends and co-workers. Thank you for your assistance with the details and getting it to me before his birthday." FW

"I am sure I will be using your site again and often. You have wonderful gifts, a great variety and you make it SO EASY!" RS

"I want to let you know I'm very pleased with my purchase I received recently. I ordered a Dalvey Compass which was engraved on the lid of the compass and on the bottom. Beautiful! Can't wait to get it to my husband. You all did a great job with the engraving! I can't wait to let my friends and family know if your company and how wonderful you all are. Thank you!" AC

"I would like to tell you how pleasantly surprised I was to receive such a personalized response in such a timely matter. I work for a large software firm.... However, it is the first time that I have bought something over the Internet and you have made it a wonderful first experience. Your response is such a fantastic example of how an impersonal medium can give way to 1-to-1 relationship building...." VB

"I just wanted to say thank you. I received my package very timely and exactly was like the picture. I was a little apprehensive because the price was 1/2 of what I saw on another website. Also, purchasing things over the Internet from a website I do not know scares me. However, your company proved itself to me and I will purchase from you again. Thanks for being honest." WB

"[T]his was my first Web purchase--and...it was easy. You have a wonderful Web site. The set up, the ease of use, and the products you offer are all fantastic. I know I'll be a frequent shopper." NN

"You just saved me about 4 hours worth of work, when you consider driving, selecting a gift, wrapping, mailing...." SS

[T]hank you for being so friendly and helpful and for having so many wonderful gifts available on your site... until we'd found Netique, every other site we'd been to was *such* a chore. KB

" I am sure I will be using your site again and often. You have wonderful gifts, a great variety and you make it SO EASY!" RS

"ALL recipients of all items were extremely pleased, and your service actually improved our business relations. The gift wrap is exquisite." MM

"My purchase arrived in good order last Wednesday, as promised, and my lovely bride of almost twenty years loved it! She carefully placed it on the table reserved for 'special' items in the Master bedroom. Thank you for your consideration and excellent service!" BT

"Thank you for your prompt reply. As a result, I will probably order more merchandise from you in the future simply because it's so difficult to find companies who care about customer service. When I do find one, I am loyal." WM

"I just wanted to drop you a line and tell you how much my mother loved [her gift]. She said it was wrapped beautifully and was the most feminine gift she has ever received.... She loved it - and I loved that! ... I thank you for having such beautiful gifts." JR

"Other than books, the order I placed today was my first adventure in shopping on the Internet. Just wanted to let you know how pleased I was to find EXACTLY what I was looking for. I knew it had to be out there somewhere and was delighted not only to end my search, but to find your site and bookmark it for future shopping." GR

"There was a survey that I was asked to take after I placed my order.... I told them about my wonderful experience shopping with you last Xmas and how much I appreciated the extra service I received from you. Thanks again." BC

"I'm impressed both by your service and your wonderful gifts. These are better finds than I had even when I was able to go Christmas shopping and trudge around the stores. Even after my broken leg is healed, I'll continue to shop at Netique." PW

"I just wanted to let you know how pleased I am with the business card holder I received. I was surprised when it arrived the very next day after the item was ordered and it was shipped beautifully and carefully. Thank you so much." MP