Shipping Charges We currently ship only to destinations located in the United States. Our shipper is UPS. If you place your order online, the shipping options and prices will be displayed, allowing you to select the method of your choice. Delivery Times Orders placed by 1 pm Eastern Time Monday-Friday (except holidays) are shipped the same day (if air shipping is requested) or within 48 hours (if ground shipping is requested), if your order is complete, the item is in stock and you have not rquested engraving. We will contact you if an item is out of stock. Engraving: Engraving adds approximately 5 business days to the shipping time (longer during busy seasons). Engraving of large quantities or logos may take longer. If you want a logo or large quantities engraved, please call our toll-free number to place your order (1-800-932-4438).   NOTE: "BUSINESS" days do not include holidays or weekends. Ground:  Delivery in 2-8 BUSINESS days following the shipping date, depending on the distance of the delivery destination from our offices in northern Virginia. 3-Day Select:  Delivery within 3 BUSINESS days following the shipping date. 2nd Day Air:  Delivery within 2 BUSINESS days following the shipping date. Next Day Air Early AM:  Delivery by 8:00AM the next BUSINESS day. Next Day Air:  Delivery by 10:30AM the next BUSINESS day. Next Day Air Saver:  Delivery by 3:00 PM the next BUSINESS day. SHIPPING DESTINATIONS Our principal shipper is UPS, which delivers only to street addresses (in other words, no deliveries to post office boxes or APO addresses). We currently ship only to destinations in the United States. SATISFACTION GUARANTEE Customer satisfaction is our highest priority. If a gift is damaged when received or does not meet your expectations, you may return it to us within 30 days after it is delivered, and we will replace the gift at no charge or credit your account for the cost of the gift, whichever you prefer. For additional information, see our Customer Guarantee. Netique, Ltd. 819 Monroe Street Herndon, VA 20170 1-800-WEB-GIFT Fax 1-703-689-3703 email webmaster@netique.com This page is part of the Netique® Gift Boutique. We make gift-giving effortless! We giftwrap, prepare your personalized enclosure card and ship. To visit the Netique Home Page, click here.